Dear Dr. XXXXX,
Thank you for your email and for letting us know of the unfortunate
placement of our inflatable fire hydrant at our Gator Hole store. It can
be said that we make an awesome sub but just like anyone else we can
sometimes be insensitive to the needs of others. We are glad you made us
aware of this before any more time went by so we could insure no
disabled person was inconvenienced.
We instructed the owner of the store to take the inflatable fire hydrant
down immediately which he has done.
Again, thank you for bringing this to our attention.
Sincerely,
Mary C. Gurrola
Guest Relations Liaison
Firehouse Subs Restaurant Group, Inc.
800.388.3473
mgurrola@firehousesubs.com
Thank you Firehouse for handling this in a timely manner - You didn't have to remove the Hydrant altogether, you could have jut moved it from the handicap parking space!
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